Refund Policy
Last updated: April 2026
14-Day Refund Window
Customers may request a full refund within 14 days of their initial subscription purchase. This policy allows you to try WhyLog risk-free. If you are not satisfied within your first 14 days, we will return your payment in full.
Subscription Renewals
Renewals are non-refundable. To avoid being charged for a renewal, please cancel your subscription through your billing settings before your renewal date. You will retain access to your paid features through the end of the current billing cycle.
How to Request a Refund
To request a refund, please send an email to support@whylog.nubrotech.com with the following subject line:
Processing Time
Once approved, refunds are processed within 5-10 business days via Paddle, our payment processor. Refunds will be credited back to your original payment method.
Free Plan
The Free plan is $0/month and no refund policy applies.
Operated by NubroTech. Last updated: April 2026.